FAQ

Get Answers to Common Questions

How do I get your system at my location(s)?

NCC’s IT department will work with your staff remotely, from our corporate office and simply install all necessary software on your computers. We will walk you through the entire process, from scanning the items, tracking the progress of your deposits, confirming receipt of your funds in your merchant account, all the way through notification of returns and re-presentment.

Our IT service department is available 24/7.

How fast will I have access to my money?

As long as your deposits are submitted before the bank’s designated cut-off time, your Monday through Friday deposits will process overnight through the Federal Reserve and land in your merchant account by 9:00am ET the following morning. Your weekend deposits will be presented to the Federal Reserve on Sunday night, allowing your cleared funds to appear in your merchant account on Monday morning by 9:00am ET.

Why should I send my money to NCC instead of sending it directly to a bank?

A client does not send their money to NCC. NCC never takes possession of the funds at any point in the transaction. The bank account is opened in the name and EIN number of the client’s corporate entity. All deposit data information goes directly from the Merchant location(s) to the Federal Reserve for settlement, then those funds land in the MSB’s Merchant Account at the bank of first deposit (established for the client by NCC).

How long will it take for me to open an account with one of your partner banks?

The length of the process depends on how long it takes for a client to return a completed application package to NCC. After NCC receives an completed application package, we can generally establish an account in two – three weeks.

Options That Fit Your Business

  • Weekend deposits are available by 9:00am ET, each Monday.
  • Cleared funds can be returned to the client by ACH, Wire Transfer, or armored cash logistics.
  • C.D.s, Surety Bonds or long-term fixed collateral are not required.
  • No limits are placed on the amount or type of items deposited. Check instruments must be drawn on a U.S. bank and denominated in U.S. dollars.

Open An Account Today

Unwavering Commitment to Service

Experienced NCC staff will help you every step of the way, assisting the potential client in preparation of the application documents for presentment to one or more banking partners.

NCC performs limited administration and monitoring of the account on behalf of our clients and partner institutions, ensuring that all transaction activity is properly executed in accordance with all Federal and State regulatory requirements.

Available 24/7

Our first priority is to keep our customers banked and processing items. Our partnership with multiple MSB-friendly Financial Institutions allows us to meet that goal. If you have questions about establishing a new MSB bank account relationship, or would like help with your current account, please feel free to either e-mail or call us. 24 hours a day. 7 days a week

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